marvel baji Privacy Policy

Purpose of the Policy

marvel baji places the highest priority on its users' privacy. Through this Policy, we aim to clearly state why your personal information is collected, how long it is stored, and when or how it may be shared with third parties. This Policy applies primarily to users in Bangladesh and is consistent with the data protection principles in force in Bangladesh.

Reading our Terms and Conditions will help you understand which rules apply to the overall use of the service — the privacy policy is one part of that broader framework.

Who This Policy Covers

This Policy applies to:

• All registered members of the marvel baji platform
• Individuals who visit the site without registering
• Anyone who contacts customer support
• Anyone who uses any service or product of marvel baji

Information You Provide Directly

When opening an account and while using the service, the information you provide yourself includes:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID or passport number (for identity verification)
• Mobile banking details (bKash, Nagad, Rocket, Upay) or bank account details for deposits and withdrawals

Automatically Collected Information

When you connect to the marvel baji platform, certain information is recorded automatically:

• IP address and device type
• Browser type and version
• Pages visited and time spent
• Cookies and session data (details below)
• Referral source (which site you came from)

Transaction Information

Details of every financial transaction — such as deposit amounts, withdrawal requests, betting history, and balance changes — are stored for security and account management purposes. The minimum deposit is ৳200 and the minimum withdrawal is ৳800 — all transactions of these amounts are recorded.

Service Operations

Collected information is used primarily to operate and improve marvel baji's core services:

• Account creation and management
• Identity verification and age confirmation (confirming 21+)
• Processing deposits and withdrawals
• Awarding bonuses and determining VIP levels
• Storing and displaying gaming history

Security and Fraud Prevention

To keep users' accounts and financial information secure, marvel baji monitors every login, transaction, and activity. If suspicious activity is detected, account verification steps are taken. All data transfers are secured using SSL encryption.

Customer Support and Communication

Your contact information is used to provide support via 24/7 live chat and email. Our support team works in both Bengali and English. Information is also used to send important service notices and updates.

Service Improvement and Analysis

We analyse overall usage patterns to make the marvel baji platform easier to use and better. This analysis is completely anonymous — no individual's identity is revealed.

Retention Period

All information is stored for as long as your account is active. Even after an account is closed, certain information — particularly financial transaction records and identity verification documents — is retained for a defined period in accordance with applicable legal obligations. This period may generally be up to five years from the date the account is closed.

Technical Security Measures

marvel baji takes the following measures to protect user information:

• All data transfers via SSL/TLS encryption
• Encryption of stored data
• Regular security audits
• Firewalls and access controls to prevent unauthorised access
• Two-factor authentication (OTP)

Response to Data Breaches

If a data security breach occurs, marvel baji will act quickly and notify affected users as soon as possible. We will take all necessary steps to limit the impact and prevent such incidents in future.

Service Provider Partners

We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers) and technical services. Only the limited information needed for those partners to carry out their specific tasks is shared with them. They are also contractually bound to follow the same privacy standards.

Legal Obligations

If it is necessary to disclose information due to a court order, a lawful request from a government authority, or a legal obligation, marvel baji may provide that information in compliance with the law. Where possible, the user will be notified in advance.

What Is Never Done

marvel baji never does any of the following:

• Selling information to advertisers or marketing agencies
• Transferring identity information to unrelated third parties
• Promotional communication without your consent
• Sharing analytical data beyond anonymised information

What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. marvel baji uses cookies to:

• Keep login sessions active
• Remember your preferences and settings
• Analyse site performance
• Security verification and fraud detection

Cookie Controls

You can disable cookies from your browser settings. However, disabling certain cookies may cause some important site features to stop working correctly — such as maintaining login sessions or saving account preferences. Essential cookies are always active because they are part of the core service.

Right to Access Information

You have the right to know what information marvel baji holds about you. You can contact our support team at any time via live chat or email to view your information or receive a copy.

Right to Correct Information

If any information in your profile is incorrect, you can request a correction. Changes to your name, mobile number, or address may require identity verification, which helps ensure account security.

Right to Delete Information

You may request that your account be closed and your information deleted. However, due to legal obligations, financial transaction records and identity verification documents must be retained for a specified period. More details about this limitation are available on the FAQ page.

Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted. For example, if you raise a question about the accuracy of information, processing may be paused until verification is complete.

Age Verification Policy

marvel baji strictly prohibits registration and use of the service by anyone under 21 years of age. Age is verified at registration, and a national ID or other proof may be requested if there is any doubt. If a user opens an account by providing false information, the account will be closed and the balance may be forfeited.

Sports betting and casino gaming are strictly for users aged 21 and above. marvel baji is always committed to ensuring responsible gaming.

Parental Advisory

We ask parents to keep their devices and account credentials out of reach of minors. If you notice any suspicious account activity, please notify our support team immediately.

Process for Changes

marvel baji may update this privacy policy from time to time. If significant changes are made, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification email to registered users
• Display a public notice on the site

Continued use of the site after changes will be taken as your agreement to the updated policy. To learn about the overall terms of marvel baji's service, read our About Us page.

Previous Versions

If you need a previous version of this policy, please contact our support team. We maintain an archive of previous versions for a defined period.